Refund policy

Damages and issues:

Please inspect your order upon receiving it and contact us within 48 hours if the item arrives defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Refunds:

Due to the handmade nature of our products, we do not accept returns or exchanges for change of mind. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. To help us resolve the issue, please email us with clear photos of the item and packaging along with a description of the problem.

Once reviewed, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Non-Returnable Items:

We do not accept returns on sale items, gift cards, commissioned/custom items, or items that have been used or damaged after delivery.

Cancellations:

We accept cancellations within 24 hours of purchase. After that time, your order may already be in progress and cannot be canceled.